- From the moment you first contact us, your personal information, photographs, and medical history are carefully recorded.
- A preliminary consultation with your doctor is conducted online, during which your goals and the treatment process are discussed in detail.
- You are provided with detailed guidance on the preparations required before traveling to Istanbul.
- One week prior to your surgery date, a dedicated support team is assigned specifically to your case.
- Your accommodation and all airport-hotel-hospital transfers are arranged in advance on your behalf.
The Renate Clinic Patient Journey:
With You From Your First Consultation Through the Following Year
At Renate Clinic, the patient experience begins well before surgery day and continues for a considerable time afterward. From your very first point of contact, a dedicated team accompanies you through every stage of your journey — travel, accommodation, surgery, and recovery. The four stages of this journey are outlined below.
- You are welcomed at the airport by a personal coordinator who manages all transfers, hospital procedures, and hotel arrangements throughout your stay.
- The day before surgery or on the surgery day , all necessary pre-operative tests are completed at the hospital.
- A final in-person consultation with your doctor is held, during which any remaining questions are addressed.
- On the day of surgery, a member of our team remains with you throughout the admission process.
- From the conclusion of your surgery until your discharge from the hospital, our nursing team provides continuous, round-the-clock support.
- Before your return home, your doctor conducts at least three to four post-operative examinations to assess your recovery.
- Our nurses visit you at your hotel at regular intervals to monitor your healing progress.
- Beginning in your first week back home, our post-operative care team initiates contact to check on your progress.
- Working in close coordination with your doctor, our team continues to follow up with you at regular intervals.
- This follow-up process continues without interruption for a full year following your surgery.